e-lusion Pty Ltd's Support
e-lusion Pty Ltd only offers help for technical problems to your web hosting and domain name. For requesting help regarding these types of problems please login into your H-Sphere control panel.
However, if you require help with uploading, changing, or altering anything on your web site we do so at an hourly rate, please e-mail all details to support for a quote.
How to log a "Support Ticket"...
For problems with your web hosting, log into your H-Sphere control panel and go to "Support Centre" and click on "Make a Ticket", enter details of your problem and we'll get back to you ASAP with the fix or solution.
Watch Tutorial: Submitting a trouble ticket
Login into your H-Sphere Control Panel below:
Please watch tutorials for help, most questions can be answered with these short movies.
Click on the links below to view available tutorials:
Using your Tutorial Center:
These tutorials will help you with many aspects of your hosting package.
These tutorials are viewed with Adobe Flash Player, if you are not able to see these movies check that pop-ups are not blocking the tutorial or you may not have the required software installed; Click here for Flash Player
While watching the tutorial, feel free to use the Playbar at the bottom of the screen.
Use the controls to pause, rewind, fast forward or play the movie as you wish.
|
